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Administer > Administer Service Management > Live Support > Location-based Live Support

Location-based Live Support

The location-based Live Support feature adds functionality to the Live Support page. For more information, see How to deal with a Live Support call with location-based support enabled.

  • By default, location-based Live Support is enabled for a new tenant, and disabled for an upgraded tenant.
  • To enable location-based Live Support, use the following PUT command with the REST API: PUT../rest/100000001/feature-flags/cti/enableCtiLocationMode/true For more information about the REST API, see Developer reference.

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