Location-based Live Support
The location-based Live Support feature adds functionality to the Live Support page. For more information, see How to deal with a Live Support call with location-based support enabled.
- By default, location-based Live Support is enabled for a new tenant, and disabled for an upgraded tenant.
- To enable location-based Live Support, use the following PUT command with the REST API: PUT../rest/100000001/feature-flags/cti/enableCtiLocationMode/true For more information about the REST API, see Developer reference.