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Use > Plan > Service Level Management > Service Level Management procedures > Create a Service Level Target set record

How to create a Service Level Target set record

To add a new Service Level Target set record:

Service Management automatically creates Service Level Target definitions when you create a Service Level Target set.

Next step

After you create a Service Level Target set record, you may need to edit the Service Level Target definitions. For more information, see How to edit a Service Level Target definition record.

The next step is to connect a Service Level Agreement record to the Service Level Target set record. For more information, see How to create a Service Level Agreement record.

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